24 Hour Fitness, INC. Area Manager Facilities in Nanuet, New York
LOCATION 5205 Fashion Dr Nanuet NY 10954
The Area Manager of Facilities (AMF) oversees the repair and maintenance operations for all building and equipment related to each club within an assigned area. Position responsibilities include management of the area R&M and Cap Expense budgets and execution of special projects as directed by Director of Facilities (DOF). The AMF provides direct management of the District Facilities Technicians (DFTs) and Facilities Technicians Specialists (FT HVAC, FT Plumbing, Etc.) within their area. The AMF also provides indirect guidance to the in-club Facilities Technicians (FTs) on facilities standards, policies and projects and provides direction and support in assisting the District Managers and Club Managers in managing their Facilities Technicians.
ESSENTIAL DUTIES & RESPONSIBILTIES
- Direct Management of District Facilities Technicians (DFTs) and Facilities Technicians Specialists (HVAC FTs, Plumbing FTs, Etc.)
Hire, train, and develop a team of DFTs and Facilities Technicians Specialists to meet the needs of department.
Review and approve processes related to Time and Labor, expense management, and P-card management for direct reports.
Write and deliver team member annual performance review as well as delivering regular and routine feedback to individuals.
Mentor and coach team to improve performance, recognize strong performance, and hold accountable performance issues. Focus on team member development and advancement.
Develop and implement strategic plan for DFT execution to align with larger organizational goals and strategy:
Create alignment and consistency with execution of tasks.
Conduct weekly meetings to review the status of district Facilities management -- coach/develop and redirect were appropriate.
Provide technical guidance on Facilities issues for the DFTs.
Develop and implement strategic plan for Facilities Technicians Specialist:
Identify/provide direction and scheduling on priority focus FT Specialists.
Conduct weekly meetings to review the status of HVAC systems management and discuss any concerns.
Escalate technical concerns as required to HVAC & Electrical Operations Specialist for additional troubleshooting.
- Club and Equipment Maintenance Supervision
Ensure proper execution of the Facilities Department's Standard Operating Procedures.
Provide support and direction to support proper operation and maintenance of all interior and exterior areas that are within the leased premises of each club.
Communicate with all levels of field leadership of specific club maintenance and repair needs, and facilitates direction and follow through on these items with the Club Managers and Facilities Technicians.
Manage and review the work flow process in Accruent to verify immediate and long term actions/projects are completed.
Work in conjunction with their Order Processing Rep (OPR) to manage purchasing and outsourced work using the Accruent system.
Manage all budget aspects related to R&M, purchasing, and vendor expenses ensuring that expenses are merited, reasonable and in-line with company spending guidelines.
Manage bid process and approval for outside vendors for larger projects and participates in the coordination of sizable projects.
- Assist Club Manager in executing Facility Department programs
Support Club Managers (CM) in hiring, onboarding and training of new Facilities Technicians.
Support CMs in their understanding and applying daily tasks required for proper management of the Facility Technician position.
Communicate with Club Manager on all facility projects as they apply to their clubs.
Support the Club Managers on maintaining their clubs to company standards.
Review Accruent and application of Facilities processes in clubs to share findings with CMs and FTs in order to help manage their club facility needs.
- Management of Facility Technicians
Support Club Managers in managing and developing their direct reports (Facilities Technicians). Support through coaching both the Facilities Technician and Club Manager on areas of improvement in all areas of Facilities.
Work with Club Managers to ensure proper understanding of daily facilities responsibilities and special projects.
Prepare meeting agenda of items to be discussed and policies to be implemented, and communicates all pertinent items from Directors to the Club Manager and Facility Technicians
Ensure DFTs, CMs, and DMs understand and can train on maintenance walk-through procedures -- ensuring the CMs and FTs are consistent across chain.
Oversee all aspects of appropriate inspections, preventative maintenance, and Pool/Spa maintenance.
Ensure all aspects of local vendor management is appropriate and CMs/FTs are adhering to company standards/guidelines.
Area Manager of Facilities position requires communications with Corporate Office personnel, Field Leadership, Club Personnel, Members and Manufacturer's Service Representatives. Directly manages a large group of District Facility Technicians and Facility Tech Specialist. Indirectly manage and support Facility Technicians and Club Managers.
Knowledge of scheduling and staffing Facilities Maintenance Teams and personnel.
Strong interpersonal, motivational, communication, organization, and training skills.
Highly organized and able to handle a multi-task environment.
High level of professionalism, honesty, integrity and an excellent work ethic.
Diligence and a strong understanding of liability issues, general safety.
Proficiency in use of Microsoft Office Applications (Word, PowerPoint, Outlook & Excel).
Accruent and Site Control software knowledge.
Ability to manage a budget and understand basic financial implications of work being performed.
Minimum Educational Level/Certifications
- High School diploma or General Educational Development (G.E.D.).
Minimum Work Experience and Qualifications
- 4 years previous operations/maintenance experience.
- Routine travel to clubs including flights and overnight hotel stays as required to properly manage service area -- up to 50% of time.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
FUNCTIONAL GROUP Facilities