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24 Hour Fitness, INC. Business Analyst, Payroll (Remote) in Carlsbad, California

FULL-TIME Full-time

LOCATION 1265 Laurel Tree Lane Suite 200 Carlsbad CA 92011


The Business Analyst is responsible for implementing and maintain complex configurations of the Time & Labor and Payroll systems. The position is responsible for auditing and evaluating report data to ensure accuracy and consistency, along with payroll and time keeping processing to ensure pay accuracy and SOX compliance. The Business Analyst also executes any system testing required for new initiatives, improvements, issue resolution or compliance requirements.


  1. System Configurations
  • Maintain system configurations to Time & Labor, Scheduling and Payroll systems as directed by management.

  • Partner with system vendors to research and understand any system issues, testing results or changes to ensure accurate system data.

  • Calculate and document any manual adjustments or processes related to time keeping and payroll calculations.

  • Obtain and maintain proper approvals in accordance with company policies.

  • Report, expedite, and maintain documentation related to system discrepancies, risks, or manual workarounds. 60%

  1. Special Projects
  • Work with team to streamline existing processes and to eliminate redundant or non-value added work.

  • Provide feedback and recommendations for process improvements to ensure accuracy while maintaining efficiency in the calculation of variable compensation.

  • Provide feedback and recommendations for new business initiatives or changes.

  • Execute system testing, which includes creating detailed system test plans, performing the tests, and documenting test results to support initiatives, improvements, or issue resolutions.

  • Proactively and timely communicate testing updates or deadline concerns to manager.

  • If required, train additional resources to aid with the testing process. 20%

  1. Customer and Accounting Support
  • Provide monthly system accrual calculations to the Accounting department.

  • Provide timely customer support to field and corporate personnel by responding to daily inquiries and researching questions sent to Payroll that the Technicians/Specialists need help with.

  • Execute and document established Sarbanes-Oxley controls.

  • Identifying any opportunities for additional controls and relay to management. 10%

  1. Reporting / Reviewing / Analysis
  • Run any audit or source data reports to validate a complete and accurate system calculation.

  • Document and sign off on any required Sarbanes-Oxley compliance controls.

  • Assist with reporting for legal requests.

  • Work on ad hoc reporting and analysis requests from the business regarding compensation changes and proposals.

  • Provide review, analysis, and feedback regarding proposed changes to compensation plans. 10%

Total 100%


The position most often reports to either the Sr. Business Analyst or the Payroll Manager, however, it could report directly to the Payroll Director. The relationships within the organization are as follows: Information Technology, Field Managers, Payroll Management, Compensation, Accounting, and Business Reporting. There are no direct reports for this position.


Knowledge, Skills & Abilities

  1. Strong Microsoft Excel skills including v-lookup formulas and complex macros.

  2. Intermediate experience in Microsoft Word, PowerPoint, and Outlook.

  • Skills in exercising resourcefulness in meeting and resolving problems.

  • Ability to develop and maintain effective working relationships.

  • Ability to use initiative and sound independent judgment.

  • Ability to speak and write effectively including preparation of clear concise records and reports.

  • Ability to organize work, set priorities, meet critical deadlines and complete assignments with minimal supervision.

Minimum Educational Level/Certifications

  • Bachelor's degree in related field or equivalent professional experience.

Minimum Work Experience and Qualifications

  • 2+ years of work experience with increasing professional-level responsibilities.

Physical Demands/ Environmental Conditions

  • Normal day-to-day business operations including using a keyboard, walking, bending and reaching.

Travel Requirement

  • Travel is not a requirement for this position.


Knowledge, Skills & Abilities

  • Knowledge of Microsoft Access including the creation of new databases, importing data from other applications, and developing queries is a plus.

Educational Level/Certifications

  • Payroll Certifications

Work Experience and Qualification

  • Previous experience in Payroll and/or Accounting.

  • Payroll experience with a bi-weekly pay cycle.

  • Experience working in a multi-location service environment.

  • Experience working with multiple system domains.

  • Experience with ADP Vantage, Kronos eTime/Advanced Scheduler.

  • Experience in using reporting writing tools within the payroll system.


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.

All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.

SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.

WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.

Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.

FUNCTIONAL GROUP Finance and Accounting