24 Hour Fitness, INC. Juice Bar Supervisor in San Jose, California

LOCATION 1610 Crane Court San Jose CA 95112

GENERAL SUMMARY:

Responsible for providing exceptional customer service by; preparing product in an accurate and timely manner; assisting customers with product and nutritional information and selection both in the juice bar and pro shop area; routinely cleaning the store to ensuring high standards. Supervisor will oversee 5 or more team members; assist manager with inventory control and training of juice bar team members.

E SSENTIAL DUTIES & RESPONSIBILITIES:

Customer Service

  • Provide exceptional customer service

  • Prepare all juice bar menu items accurately and consistently

  • Ensure store opens and closes according to the club and company policy and procedures

  • Clean and maintain the facility daily

  • Responsible for overseeing the quality and consistency of the menu offering to customers

Training

  • Assist Manager with the on boarding and training of new employees as well as the on going training of existing staff

  • Participates in the education of team members on the nutritional content of juice bar offerings as well as other nutritional items offered in the pro shop

Inventory

  • Assists Manager in maintaining an acceptable level of inventory by reviewing daily sales and taking weekly inventory.

REQUIRED QUALIFICATIONS:

1) Knowledge, skills & abilities:

  • Company Policies and Procedures

  • POS Operations

  • Ability to handle cash accurately

  • Strong verbal communication skills

  • Ability to lead and direct others

2) Minimum certifications/educational level:

  • Required- High School Diploma or General Education Diploma (GED)

  • Required- Food Safety Certified - within 60 days of hire

3) Minimum experience:

  • Required 12+ months prior customer service experience

  • Required 6 months prior supervisory or managerial experience overseeing 5 or more people

  • Preferred 6+ months prior food service industry experience

4) Physical Requirements:

  • Lifting up to 30-40 lbs

  • Standing at all times while on shift

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

FUNCTIONAL GROUP Operations

FULL-TIME Part-time